Feature Requests

Currently the only way to see a response is to keep the message as unread. I want their to be a filter to only see messages in the inbox which are a response. Additionally be able to put message into categories. Some might need follow up actions. Would be good to flag these, and then mark as complete once that action is done.

Sakari is NOT user friendly app. No emojis to use while texting, I can't change the msg to unread, I cannot type a long msg, no Samsung app available, plus I have to keep refreshing the screen for new msgs. What is your solution PLEASE

We would like to see our texting reports - how many texts we send out vs how many customers respond and response rates

Add the possibility of an auto-response message.

There should be an option to create tickets for contacts that all team members can collaborate with, so that any member can review the ticket and notes associated with a contact and address a specific issue

Some users have reported wanting to sort messages by unread first, rather than chronologically.

Give customers visibility to the suspended messages queue, and allow them to clear it out themselves if desired.

We sometimes receive sensitive personal information through text from customers. Is there a way to permanently delete a text message? Can we automate the deletion based on some criteria?

The contact searching function does not function correctly. It will not find contacts frequently when searching by name. I have to search by number to find them.