Feature Requests

Add HubSpot timeline events on Deal and Ticket Records.

Users want the ability to search for a message in the inbox with a particular word or phrase in it.

Is there a way to see that a text message has been read vs only sent or delivered? If not, I feel that would help out a lot

Implementing Apple Business Chat to send customer messages in iMessage format (blue message bubble)

It would be nice if I could insert UTM link parameters, including source, medium, campaign, term, and content. Currently this is supported but they have to be included in the long url directly.

Automatic reports after sending text via HubSpot.

Allows you to see how many conversations you've had with clients, according to which date ranges you select

Add the ability to manage opt in/out at an account level and list level Potentially this could be a central place to manage email, sms and any other channel

Ability to mark text as unread in the mobile app

Send an SMS that confirms or cancels a meeting and automatically updates in our Google Calendar.