View metrics on which Hubspot users are sending texts (ideally by user over time)
Elise Goldstein
Yes! We use Hubspot and I need some way to track which users are sending at what volume. In theory, I could get a short term snapshot of this by running reports on the "Message sent by" field. The challenge is that the "Message sent by" field is not updated when a text is sent using an automation, so I can't parse the difference between texts being sent by team members and those sent through our automated system.
However, even that view would not be ideal as it would overwrite each time a new text is send. I'm really looking for a long-term log so that I can monitor how many texts each team member is sending weekly.