Option to cancel individual messages on hold when credit runs out
under review
Mauricio Arango
When we run out of credit, we'd like to see the messages that are on hold, and be able to individually cancel them. This will give us more opeartional freedom. Sometimes we initiate SMS campaigns in HubSpot with a fixed SMS budget (let's say $1000). When we use up that budget we'd like to cancel all the messages on hold from that campaign, the ones that didn't get sent, so that we can resume sending other type of SMSs, like our transactional SMSs.
Chris Thomson
Merged in a post:
Stop failed messages from retrying
M
Michael Bentson
The reason being that most of our messages are time-constrained (i.e. “we look forward to seeing you this morning / a reminder that in 1 hour”) and doesn’t make sense to try and resend if failed.
Chris Thomson
under review