Make Sent SMS a HubSpot Activity Type | Voters

Make Sent SMS a HubSpot Activity Type

planned

Adam Horsman

Make Sent SMS a HubSpot Activity Type. This will display sent messages on the contact record timeline in HubSpot, and log them as an activity. This will update the HubSpot last activity date property, and also allow users to create HubSpot dashboard reports based on SMS activity.

June 22, 2023

Rob Collins

VERY MUCH NEEDED!

Jonathan Lighthill

Please also implement this for tickets.

Tim Correll

marked this post as

planned

Dustin Baker1

This would be great, it would also allow us to build segment counters as workflows based on the activity, so things like cost tracking for text campaigns would be easy reports to pull.

Schuyler Vandersluis

marked this post as

under review

Jason Striker

Schuyler Vandersluis: Great add, I hope it gets updated

Transglobal Marketing

Hello I have the same issue. Some users can't see the log on HubSpot.

Ascension One

Pretty sure this already exists? Did you check your activity filters?

Adam Horsman

Ascension One: Hello, this doesn't exist currently, messages are displayed on the timeline, but not recorded as an activity.